How to fix an Android phone that is not ringing | Asurion?

An Android phone that’s not ringing is like a toy that won’t make noise when you press its button, it's just not responding to the signal.

Imagine your phone is a little robot friend, and when someone calls, it should beep or ring. But if the robot is too busy playing with its blocks or watching cartoons, it doesn't notice the call. That’s what happens when your Android phone isn’t ringing, it’s not paying attention to the incoming message.

Step 1: Check the volume. Just like you need to turn up the speaker on a toy for it to be loud enough, your phone needs its volume turned up so it can ring clearly. Press the volume buttons on the side of your phone and see if the sound gets louder.

Step 2: Make sure it’s not on silent mode. Silent mode is like when you put your robot friend in a quiet room, it still hears things, but doesn’t make any noise. Look for a silent icon or a Do Not Disturb setting in your phone's menu and turn that off.

If the phone still isn't ringing, maybe it needs help from a grown-up, like a phone repair person, to check if something inside is broken, just like how sometimes a toy might need fixing if it doesn’t work right.